Who are we?
The Plug-in is powered by COTA SA, serving as its consumer engagement and research team. The Plug-in works alongside older people to better understand their unique experiences, wants and needs which helps us to work with our clients to shape products, services and policies that better supports us as we age.
As a key initiative of COTA SA, we often check in with The Plug-in community to understand perspectives on all types of subjects, ranging from experiences around health, aged care, working with universities on different research initiatives, testing websites and apps, and co-designing ageing well programs to truly meet older people’s needs.
Our engagement activities differ from project to project! Sometimes we may do a survey to gather insights, and also run interviews, focus groups and workshops to really understand your experiences.
To understand the work we do, you can access articles on our past projects here: Past Projects – The Plug-in
You decide which projects to participate in—your voice, your choice!
Still unsure? These FAQs might help!
Q1. What can I expect if I sign up for The Plug-in?
By joining The Plug-in, you’ll receive email communications from us as project opportunities arise, to:
- Share your experiences and opinions
- Participate in research with us through workshops, one-on-one interviews or surveys
- Have an opportunity to share your experiences more broadly to assist COTA SA’s policy and advocacy work
Q2. What opportunities are available as a Plug-in member?
Our work is guided by current projects and the advocacy activities of COTA SA. By signing up to be part of The Plug-in, you’ll be the first to hear about our latest news and research opportunities such as:
- Focus groups
- One-on-one interviews
- Workshops
- Online or paper surveys
Q3. Who can become a member of The Plug-in community?
Individuals aged 50 and above are invited to join The Plug-in community. Registration is free and simple.
Q4. Is there any cost involved in becoming a member of The Plug-in community?
No, becoming a member of The Plug-in community is free.
Q5. How will my participation make a difference?
By participating, you’ll provide valuable insights that help businesses and researchers create better products and services tailored to the needs of the 50+ community.
Q6. What kind of projects can I be involved in?
Projects vary and can include product testing, service evaluations, surveys, co-design workshops and focus groups aimed at improving offerings for older Australians.
Q7. How often will I be invited to participate in projects?
The frequency of participation depends on the number of projects The Plug-in is working on. When there is a project opportunity, The Plug-in team will send out an email for expressions of interest in participation.
Q8. How can I contact The Plug-in for more information?
You can reach The Plug-in by calling (08) 8224 5526 or emailing connect@theplugin.com.au.
By joining The Plug-in, you have the opportunity to influence the future of ageing and ensure that products and services better meet the needs of the older population.
Through your participation and contribution with The Plug-in community you will help raise the voices of older people and support the important work of COTA SA.
